Monday, February 28, 2011

Excuse Me?

"Hello?"
"This is Sally* from Hangers, I received a referral from Dr. Surgeon* for your husband"

"Hangers?"
"Yes, we are a prosthetics company here in town"

"EXCUSE ME?"

my mind started racing, did they call the wrong person? Is there something Dr. Surgeon isn't telling us?

"It was just a ruptured Achilles"

"Yes, we do orthopedics too"

"OOOOOOOOOOHHHH"


Seriously, she needed to start the conversation with that information, that can really startle a person.









*Names changed for privacy.

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